YOUR PRIVACY.

What stays on your device

Your Quick Game history, saved teams, presets, logos and preferences are stored on your controller device. Local scoring does not require an email account. Clearing app data or losing your device can remove these items. Restoring a purchase does not restore saved games. Organizers you block on public Events are remembered on this device only and can be unblocked on an event page.

Events and team check-in

Events are stored on our servers, including event details, teams and rosters supplied by an organizer, playing areas, schedules, scores, results and tournament progress. Organizers control whether an event has a public page. Public event pages and displays can show team names, schedules, results and standings; they do not include private team contact emails or roster entries.

Organizers may add private team contact emails for check-in. Email check-in matches the signed-in account’s verified email within that event. Name-based check-in requests and team check-in status are available to event organizers. Team links and scoring sessions grant access to assigned teams or games; treat those links as private credentials. We store the secret portions of invitations and sessions in hashed form.

Events also keep an audit history of organizer and scoring actions, including actor role, account or team identifiers, server timestamps and before-and-after game details. Event owners and admins can review that history. This operational record is separate from optional product analytics.

Public event reports store the event, selected reason, and any details the reporter provides. If the reporter is signed in, the report also stores their account identifier. Authorized moderators use reports to review content and may hide an event; reports are removed when their event is deleted.

When you connect a scoreboard

We send the game state, team names, colours, uploaded logos and any venue or sponsor graphics to our servers so connected screens can display them. Anyone with the public display link or pairing code may see that scoreboard. Share only information you intend your audience to see. Public viewers cannot change scores or access your account.

Pairing uses an account identifier, which may be an anonymous device account. Controller credentials are separate from public display credentials. Hosted sessions expire after seven days without game updates and are removed by routine cleanup.

Optional accounts and purchases

If you create an account, we store your email, a password hash, verification status and session credentials in hashed form. We use your email for account verification and password recovery. We store product entitlement and provider identifiers to validate purchases and restore access.

Web purchases are processed by Stripe. Native purchases use Apple or Google billing and RevenueCat for entitlement validation where enabled. Payment providers handle payment-card details; ScoreCast does not store full card numbers. Provider availability is shown in the app.

Usage information and service logs

Optional product analytics record events such as a game starting, a sport being selected or another display connecting. The analytics event table contains event names, limited sport/product properties and timestamps, without team names, email addresses or player details. You can turn this off in Settings. These event records are removed after 30 days by routine cleanup.

Our hosting and service providers also process technical information such as IP addresses, requests and errors to deliver the service, prevent abuse and troubleshoot problems. We do not use advertising trackers or sell personal information.

Service providers

Vercel hosts the app and API, Neon stores hosted game and account data, and Resend delivers account emails. Stripe, RevenueCat, Apple and Google process purchases when their payment options are enabled. Information may be processed in countries other than your own under those providers' service arrangements.

We disclose information to service providers as needed to operate ScoreCast, when required by law, or to protect the service and its users. A scoreboard link is shared at the controller's direction.

Retention, access and deletion

Account records remain while you keep your account. You can delete your account in the app or on this website. Deletion removes your ScoreCast account, sessions, account-linked purchase access, hosted scoreboards, and Events owned by that account, including their team access, check-in records and audit history. The deletion screen also offers to erase saved data on the current device. Data on other devices must be cleared there.

To finish interrupted deletion safely, a hashed deletion receipt is retained for seven days. Deleted scoreboard identifiers are retained for eight days to prevent an offline device from uploading those scoreboards again. These records contain no email, password, team names or scoreboard content.

Payment providers may retain transaction records for accounting, fraud prevention or legal obligations. Deleting ScoreCast does not itself cancel an Apple or Google subscription; use your store's subscription controls. Backup copies and provider logs may remain until their normal retention periods expire and are not used to restore a deleted account to active service.

For access, correction, deletion questions or a concern about your information, contact team@thesquad.pro. We may need to verify that you control the account before acting.

Children and shared screens

ScoreCast is a scorekeeping tool for parents, coaches and organizers. It does not require player profiles or children's contact details. Avoid putting sensitive information about children into public team names, logos or scoreboard branding. Contact us if information about a child has been shared without appropriate permission.

Updates and contact

We update this policy when ScoreCast's data practices change and show the effective date here. For help, contact ScoreCast operator at team@thesquad.pro or visit ScoreCast support.